My Beta Does Computer Things by Sanjay Manaktala

Author:Sanjay Manaktala
Language: eng
Format: epub
Tags: null
Publisher: HarperCollins Publishers India
Published: 2018-09-19T16:00:00+00:00

The only thing a fresher says in year one of onshore calls

4. HAVE SOCIAL SKILLS

Often the guy or girl who gets to go onshore isn’t the smartest or most technical. Your company and management want to make sure that you’re going to assimilate well with the people paying them. You not only deliver your work but you can carry a conversation at lunch, can help others who are making the journey and can handle critical situations (e.g. when some angry client lady in New Jersey is right in your cubicle asking you why the ticket is not resolved and you know how to compose yourself and handle it appropriately). Human beings are social beings and being the engineer who sits in the corner with minimal interaction in some IT dungeon is not the best way to live, so put a smile on your face and at least try to get to know those around you! I have seen engineers who were not as technically talented get chosen to go onshore over some of the smartest developers in the company simply because they’re much more pleasant to communicate with. Soft skills (e.g. communication) aren’t to be prioritized over technical skills, but just imagine how much easier your life would be, not just in engineering but in everything else if you could master both?

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